Wholesale Terms of Sale
1. Parties and scope
Seller: Mersay Tekstil San. ve Tic. Ltd. Şti., MERSIS No: 0703 0345 2000 0015, Mehmet Nesih Özmen Mahallesi, Kasım Sokak No: 57/1A, Güngören / Istanbul, info@rugatchi.com
Buyer: the company whose partner account has been approved on b2b.rugatchi.com.
These terms apply to all orders placed through the Order Desk. A buyer who places an order is deemed to have accepted these terms.
2. Orders and assortments
Orders are placed per assortment (size run); the size breakdown of each assortment is shown on the product page. The minimum order is 1 assortment per style and colour.
3. Prices and currency
Prices are specific to the partner account. Prices are in Turkish lira (TL) for buyers in Türkiye and in US dollars (USD) for buyers outside Türkiye. Prices do not include VAT. Prices are valid for the season; in extraordinary circumstances, the seller reserves the right to change prices.
4. Payment
Payment is made in advance by bank transfer (havale / EFT) or credit card. The order is prepared and shipped once the payment has been received in our account.
5. Stock
Products are subject to availability. If a product in a paid order is out of stock, the buyer is informed; by agreement with the buyer, its price is either refunded or carried over to the next order.
6. Delivery
The method and timing of delivery are determined at the time of the order, according to the buyer's request. Shipping and freight costs are borne by the buyer. For international shipments, which party bears customs duties and taxes is determined by the delivery terms chosen.
7. Defective products, returns and exchanges
Returns are not accepted for wholesale purchases.
Exchanges: if a buyer in Türkiye brings the product to our head office in Güngören in person within 15 days of delivery, it may be exchanged for another product, subject to stock availability.
Returns and exchanges are not accepted for buyers outside Türkiye.
Defective products: the buyer notifies the seller of a defective product in writing within the periods set out in the Turkish Commercial Code. The remedy is determined jointly by the parties; a discount on the next order or another remedy agreed by the parties may be applied.
8. Disputes
These terms are governed by Turkish law. The Istanbul Courts and Enforcement Offices have jurisdiction over any dispute. Where this text is translated into other languages, the Turkish text prevails.